Privacy Policy of JAINVOYAGERS INC
Effective Date: March 29th, 2025
Company Information:
Company Name: Jain Voyagers Inc.
Registered Address: 431B 41st Avenue NE, Calgary, Alberta, T2E 2N4, Canada
Contact Email: privacy@jainvoyagers.ca
Phone: +1 (825) 605-4701
At Jain Voyagers Inc., we are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your data in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and relevant provincial privacy laws in Alberta.
1. Information We Collect
1.1 Personal Information You Provide
When you interact with our services, you may voluntarily provide:
Identity Data: Full name, date of birth, gender, nationality, passport details, etc.
Contact Data: Email address, phone number, mailing address.
Payment Information: Credit/debit card details, billing address.
Travel Preferences: Information related to destinations, accommodations, or activities.
1.2 Automatically Collected Data
We may collect certain technical information through your interaction with our website:
Cookies and Tracking Tools: Used to improve your browsing experience (see our Cookie Policy).
Usage Data: IP address, browser type, device identifiers, and access times.
1.3 Third-Party Data Sources
We may receive your personal information from third-party travel agencies, booking engines, or service providers as part of managing or fulfilling your travel arrangements.
2. How We Use Your Personal Data
We process your data for the following purposes:
Travel Booking and Service Delivery
Customer Support and Dispute Resolution
Payment Processing and Verification
Legal and Regulatory Compliance (e.g., taxation, customs)
Marketing and Promotions (only with your express consent)
Security, Fraud Prevention, and Quality Assurance
3. Legal Basis for Processing
Under PIPEDA, we collect and use your information based on:
Your Consent: Implied or express, as required by the activity.
Contractual Obligation: To fulfill services you request.
Legal Requirements: To comply with financial reporting or other legal obligations.
Legitimate Business Interests: Including improving customer service and fraud prevention.
4. Sharing Your Data
We may share your personal data with:
Service Providers: Airlines, hotels, car rental companies, tour operators.
Payment Gateways: For secure transaction processing.
Legal and Regulatory Authorities: If required by law or court order.
Partner Networks and Affiliates: When relevant to your booking.
All third-party vendors are required to comply with confidentiality and data protection standards in line with Canadian privacy laws.
5. International Data Transfers
As part of travel services, your personal data may be transferred to service providers outside of Canada. In such cases, we ensure:
Contractual safeguards (e.g., Standard Contractual Clauses)
Reasonable protection standards, as per PIPEDA requirements
6. Data Retention
We retain personal data only as long as necessary for:
Providing travel services
Fulfilling legal and tax obligations (usually up to 7 years)
Handling disputes or complaints
Marketing purposes (until you opt out)
7. Your Privacy Rights (Under PIPEDA)
You have the following rights regarding your personal data:
Access: Request a copy of your personal information.
Correction: Request changes to inaccurate data.
Withdraw Consent: Opt out of marketing communications at any time.
Complain: Submit concerns to the Office of the Privacy Commissioner of Canada (www.priv.gc.ca).
To exercise any of the above rights, email us at: privacy@jainvoyagers.ca
8. Data Security
We implement robust physical, electronic, and managerial measures to safeguard your data. These include:
SSL encryption
Secure servers and firewalls
Internal access controls and staff training
Despite these precautions, no method of transmission over the internet is completely secure.
9. Cookie Usage
Our website uses cookies to enhance your browsing experience, personalize content, and analyze site traffic. For more information, please refer to our Cookie Policy.
10. Children’s Privacy
Our services are not directed to individuals under the age of 16. If we become aware that a minor has submitted personal information, we will promptly delete it.
11. Policy Updates
We may update this policy from time to time. Any changes will be posted on our website, and significant updates will be communicated to you via email or other appropriate means.
12. Contact Information
For questions or requests regarding your privacy:
Jain Voyagers Inc.
431B 41st Avenue NE, Calgary, Alberta, T2E 2N4, Canada
Email: privacy@jainvoyagers.ca
Phone: +1 (825) 605-4701
For privacy-related concerns, you may also contact our Privacy Officer at dpo@jainvoyagers.ca
This Privacy Policy complies with PIPEDA and relevant privacy regulations under the Province of Alberta and the Government of Canada.
